Our refunds policy
Under no circumstances are refunds offered. If you feel you are eligible for a refund, please contact firstname.lastname@example.org and we will review your request on a case per case basis.
Once your request is received, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Some Single Thing take no responsibility for the refund of Eventbrite Fees
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us email@example.com
Our sale tickets are eligible for the same refund policy as our regular tickets.
Some Single Thing do not transfer tickets.
Please email firstname.lastname@example.org for questions related to refunds and returns.